From Spreadsheets to Smart Scheduling

Forecast, schedule, and manage adherence in Teams Shifts—boosting service levels and employee experience.

Solving Your Biggest Communication Challenges

The Problem

Manual spreadsheets and ad-hoc shift changes cause errors, overtime, and low adherence. Managers spend hours maintaining schedules; frontline workers lack self-service.

Our Solution

Extend Teams Shifts with AI-assisted forecasting, optimized schedules, adherence dashboards, and worker self-service for swaps, PTO, and notifications—all inside Teams.

Key Capabilities

•Demand forecasting from historical volume & seasonality
•Auto-generate optimal schedules with rules/skills/availability
•Real-time adherence vs. plan; exceptions & intraday re-optimization
•Mobile self-service: swap, bid, PTO, notifications
•Compliance rules (breaks, overtime, local labor constraints)
•Performance views for managers; engagement insights for HR/Ops

Outcomes That Matter

•Reduced overtime and scheduling effort
•Higher service-level attainment with fewer staffing gaps
•Better employee experience and lower attrition
•Clear auditability for compliance and payroll accuracy

See scheduling inside Teams

Request a Shifts + WFM demo →

FAQ

Can we import our current spreadsheets?

Yes—CSV/Excel import to seed baselines

Do you support union/labor rules?

Yes—configurable constraints and audits.

How do agents see schedules?

In the Teams mobile/desktop app with notifications.